Easy Security Tips for the Office

When a security breach occurs and sensitive company information falls intopadlock_silver_medium_117775 the wrong hands, tens of thousands of dollars’ worth of damage can happen in a matter of minutes; the results are devastating and take months to clean up. Here are a few easy steps you can take to help protect yourself, your work and your computer.

  • Lock your computer if you need to leave it unattended, even for a short amount of time. A valuable Windows shortcut to know: Use Windows Key + L to lock your computer and hide all your open programs without closing them. When you come back, simply type in your password and you can quickly pick up where you left off. Not only does this protect potentially sensitive data from prying eyes or nosey coworkers, but it will help safeguard you from office hijinks; say, when your coworker decides to flip your desktop upside down.
  • Use strong passwords on every service that allows a password, and change your passwords often! Don’t use the same password twice. If you have trouble remembering different passwords, try a program like 1Password or RoboForm to securely store all your passwords.
  • Have an external firewall in place. Your PC is the last line of defense, so protective measures should be in place before malicious software gets to your PC. This is something your IT department will have to set up for you, so if you aren’t sure whether or not it’s there, just ask. Managed IT service providers can handle this for you as well, which is an especially good option if you don’t have an IT consultant on hand all the time.
  • Have a plan in place to quickly wipe a lost or stolen mobile device. The App Store and Google Play each offer a variety of apps that can remotely wipe and lock a mobile device in order to prevent a security breach if the device ever falls into the wrong hands.
  • Make backups of your important files. These backups should be stored outside your computer. An external hard drive that sits on your desk provides some protection, but your best bet is an automatic, recurring scheduled backup to a remote location. Companies offering cloud services can set this up for you.
  • Use a surge protector or a line conditioner along with a battery backup to help keep your data safe from loss due to a damaged PC. Power strips don’t provide any protection against power surges and outages, and over time the irregular current that comes through a wall socket can cause damage to your electronic equipment.
  • Keep browsers, antivirus and malware protection, and other software up-to-date. Updates and patches to software often include fixes for security vulnerabilities and outdated browsers and antivirus software can make your PC an easy target.

Easy Shortcut Pranks for Your Coworker on Windows

This may be a few days late for April Fool’s this years, but here are a few fun, easily reversible and non-damaging pranks you can pull on your coworkers in a matter of seconds. They’re good year-round, and if your victim isn’t familiar with these shortcuts they’ll probably be confused and unable to return the computer to normal on their own, giving you prime opportunity to come to the rescue, thus exonerating yourself (maybe).

  • Ctrl + Alt + Down Arrow will rotate their monitor screen by 180 degrees. To reverse it, use Ctrl + Alt + Up Arrow and the screen will return to normal. If they have more than one monitor hooked up to the PC, repeating Ctrl + Alt + Down Arrow will flip the other monitor screens as well. Just keep in mind you’ll have to do the same number of Ctrl + Alt + Up Arrow to return to normal.
  • Windows Key + “+” zooms in, making mouse movements at the edge of the screen cause rapid (and difficult to control) scrolling around enormous text and icons. Repeat it to zoom in even more. When the gag is up, use Windows Key + “-” to zoom back out.
  • Ctrl + Alt + I will invert all colors used on their monitor, generally making everything looks really ugly and weird.

Combine all three of these easy shortcuts to maximize the confusion and irritation level experienced by the victim.

Protect yourself from retaliation. If you suspect someone may soon use one of these shortcuts on you, you can preemptively disable shortcuts to foil their plans. Go into Windows’ Ease of Access Center in the Control Panel to disable shortcuts and make yourself immune to these pranks. If you think that won’t be enough to protect you, you can easily lock down your computer whenever you have to step away.

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How to Get More from Your Business Phone

We’ve all experienced it before – great customer service make a business stand out, even if their service offering and price point are essentially the same as the competition. Making a good first impression with your potential clients is very important to you overall success, and something as small as an informative call without interruption can leave a great impression. As competitive as business is in a tight economy, you have probably thought about what affordable services you might add to give your business the edge in service. One great option is adding some basic features to your existing phone service to enhance your customers’ experience communicating with you, while simultaneously giving the impression that your business is prosperous. Here are a few inexpensive add-ons you can get for your phone lines that can help your business be successful.

Get a toll free number.

Toll free numbers increase visibility and associate a level of professionalism to the company name. Not to mention, they are a great way for businesses to provide an easy way for their prospective clients to contact them. Adding a toll free number is fast, easy, and inexpensive. What’s more, your new toll free number can ring to your current business telephone, whether that is your office, mobile, or any other phone. No matter what size your company is, a toll free number can enhance your business communication and help build consumer confidence in your product.

Take advantage of call forwarding.

Call forwarding services offer a great way to streamline your business while simultaneously improving your level of customer service. You can use remote call forwarding to increase your visibility and availability by automatically transferring incoming calls to any local, long distance, or toll free number. The ability to forward calls from your mobile to your business landline is especially useful when your mobile phone signal is weak, your phone’s battery is running low, or when you prefer to take a business or conference call on a landline. Call forwarding gives you the flexibility to always be in touch with your clients, vendors, and employees from anywhere. This feature is great for any business, but can be even more advantageous for businesses that have a traveling work force, remote employees, or staff that aren’t all in the office at once.

Get what you need out of long distance.

Long distance services allow you to reach customers out of your immediate area, opening up an entire world of new opportunities. If you make or receive a lot of long distance calls, dedicated long distance has unbeatable rates on long distance, and is particularly cost effective when paired with outbound and inbound toll free service. If you already have a long distance plan but haven’t reviewed it lately, now is a good time to do so. As technology improves prices come down, and a telecommunications audit can help you determine where you can cut costs and improve performance.

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